Connect
Our Solution Engineers provide a simple four-step connect process which is designed to unlock and integrate relevant networks and assets using our Edge Gateways.
- Connection review is conducted to identify the assets to connect, variables to monitor and if any protocols need to be translated.
- Hardware requirements are specified, including the number of Edge Gateways, signal conditioning, and security requirements.
- Installation with the option of digital or onsite tech support and patch management.
- System connection is configured and tested end-to-end as well as the setup of asset alerts.
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Monitor
A single point of real-time asset operating data that provides users with a comprehensive monitoring toolkit.
- Identification of new and existing devices on networks.
- Enables quick configuration of new data sources.
- Protects by limiting attack vectors with regular penetration security testing.
- Provides ongoing upgrades of all onboard software, security updates and connectivity checks.
- Alerting system includes rule-based alerts.
- Data Studio offers real-time asset performance profiles, component health and status updates, all accessible via a QR code.
- Customisable dashboards and visualisations.
- Integration with other data sets and external systems.
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Improve
RS Industria is committed to continuous improvement and offers a range of services to support and inspire this goal. Our Customer Success Team will work with you to:
- Identify opportunities for improvement through data analysis, asset insight, and expansion possibilities.
- Plan for improvement, which may include adding new users, dashboards, and parameters.
- Measure results in real-time, with historical data comparisons.
- Highlight and act upon visible trends to add ongoing value.
